Official Description 

6.0 Continuing Education Units (CEUs)

This course explores issues related to change management including models of change management, keys to successful change processes, change leadership structures, common change management techniques, integrating change management considerations into consulting programs and proposals, choosing the intervention and getting client buy-in. A substantial proportion of the class time is devoted to discussions, role-plays, case study exercises, and participant-facilitated discussions.


Supplementary Information

30 hours of classroom instruction plus approx. 30 hours of course readings and assignments.

Topics Covered

Today’s companies have no choice but to react swiftly to rapid global fluctuation, making sustainable change management an essential skill. Master modern change management techniques you can successfully integrate on the job!

Featured topics include:

  • The process of change
  • Change leadership
  • Models of change management
  • Keys to successful change processes
  • Metrics for change programs
  • Reactions and resistance to change

Learning Outcomes

The course is designed to enable you to:

  • Assess change readiness
  • Determine successful change management techniques
  • Design change leadership structures
  • Integrate change management considerations into consulting programs and proposals

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