5 Courses Required


Official Description

This non-credit Professional Development Certificate program aims to develop "T-shaped" professionals equipped with an essential blend of competencies and skills required to succeed in any modern collaborative workplace environment. Focus is placed on systems and design thinking, creativity, innovation, communication, and interpersonal skills.

This program is offered English and must be completed within 2 years.


Learning Outcomes

Upon completion of this program, you should be able to:

  • Apply systems thinking and modelling tools to solve complex organizational and/or business challenges
  • Use simulation software to understand the behaviour of a system
  • Apply forecasting methods to identify future business opportunities
  • Use creative & collaborative tools to develop new business models, products and services
  • Apply design thinking tools to foster innovation
  • Increase your professional effectiveness through collaborative skill-building: emotional intelligence, communication (including active listening), conflict management, influence, and facilitation
  • Successfully develop and maintain high-performing teams
  • Write effective business documents to inform, persuade and motivate others

Additional Details



4 Course(s)


1 Course(s)

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