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Description

Studies have shown that a full 25% of bottom-line results stem from the leadership behaviours of managers. Yet what are those “leadership behaviours”? A good start is to look at how effective leaders use a coaching approach and coaching techniques to bring out the best of their employees. A manager who uses coaching creates an environment that helps to guide employees in skill development, strength deployment, and also helps with culture, climate and employee retention.

As a collaborative process, both the coaching manager and employees work together to achieve performance success, and in turn, this helps to model a learning culture in the organization, where managers shift from directing, controlling, and being “difficult”, to one where they coach for heightened performance and heightened results.

This workshop combines learning about coaching with applied, hands-on practice in a range of communication practices, from feedback to motivation, and, of course, coaching itself. That 25% of the bottom-line... it’s in how a manager leads by coaching.

Topics Covered

  • Communication as a “system” to be understood and used.
  • Empathy at the centre of communication, and coaching.
  • The methodology of coaching.
  • Active listening.
  • Coaching models…and more importantly, what’s useful in those models.
  • Coaching for motivation, engagement and commitment, and performance.
  • Coaching practice and feedback sessions.

Learning Outcomes

At the end of this workshop, participants will be able to:

  • Understand how to communicate more effectively.
  • Use the building blocks of coaching to leverage employee skill and commitment.
  • Create a collaborative and productive environment wherein employees excel.
  • Provide positive, constructive feedback that motivates and leads to results.
  • Role model these attributes so that others can see, do, and surpass their previous best, thus creating a learning organization.

Who Should Attend?

Executives, managers, and supervisors (i.e. managers at all levels) as well as “high potentials”, and professionals who wish to learn and incorporate advanced communication and coaching abilities in their work settings.
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Section(s) offered
Section Title
Coaching: the Key to Managing Performance Success - 2 Days
Language of Delivery
English
Type
Workshop
Days
M
Time
9:00AM to 4:00PM
Dates
Mar 11, 2024
Type
Workshop
Days
M
Time
9:00AM to 4:00PM
Dates
Mar 18, 2024
Schedule and Location
Contact Hours
12.0
Delivery Format(s)
Course Fee(s)
Fee non-credit $895.00
Drop Request Deadline
Mar 04, 2024
Transfer Request Deadline
Mar 04, 2024
Withdrawal Request Deadline
No withdrawal request allowed after enrollment
Section Notes

Cancellation Policy

All cancellation & substitution requests must be made in writing to pce.scs@mcgill.ca

  • Receive a full refund if your cancellation request is received up to 14 days prior to the start date of the workshop.
  • Receive a refund minus $50 cancellation fee if your cancellation request is received up to 7 days prior to the start date of the workshop.
  • No Refunds are issued if your cancellation request is received within 7 days of the start date of the workshop, however suitable participation substitution will be permitted.

Please note that if no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full workshop fee.

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