Official Description

16.0 Continuing Education Units (CEUs)

Fundamental principles of business analysis that apply to projects of all sizes in agile and conventional business environments. Best practices, tools and techniques available to help business analysts achieve project goals and deliver business value. Facilitation techniques and modeling approaches, business analysis planning and monitoring, and requirements elicitation documentation. Agile and Lean-6 Sigma approaches to problem definition, strategic and tactical analysis, design thinking principles and solution evaluation techniques.


Supplementary Information

Aligned with the industry standard A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), published by the International Institute of Business Analysis® (IIBA®).

Who should attend: Business analysts, project managers, project team members, team leaders, consultants, process and enterprise analysts.



This course is aligned with the  CCBA® (Certification of Capability in Business Analysis) & CBAP® (Certified Business Analysis Professional) competencies. More information: CCBA Competencies / CBAP Competencies

Topics Covered

  • Enterprise analysis
  • Stakeholder analysis
  • Business analysis planning
  • SMART requirements and attributes
  • Requirement management & monitoring
  • Requirements in the project life cycle
  • Requirements elicitation techniques
  • Interactive communication for success
  • Facilitating the requirement workshop
  • Business process modeling techniques
  • Use cases
  • Business rules and data models
  • Requirements verification and validation
  • Solution assessment and transitioning to deployment
  • Presenting requirements
  • Lean 6 Sigma in the BA world
  • The agile business analyst
  • Business standards: BABOK®
  • Business analysis Workshops
  • Case study

Learning Outcomes

The course is designed to enable you to:

  • Demonstrate a solid understanding of the underlying principles of business analysis on which the IIBA® standard 'BABOK®' Guide is based
  • Articulate the key roles, responsibilities, and skills required of a successful Business Analyst
  • Formulate a requirements’ management plan that will define all types of requirements, including business, stakeholder, solution
    (functional & non-functional), and transition requirements
  • Apply business analysis techniques: elicitation, analysis, modeling (process & data), documenting, communicating, verifying, and validating requirements.
  • Become a more effective change agent
  • Identify root causes of problems
  • Develop and generate creative and innovative solutions
  • Prepare to eventually qualify for and write the IIBA ECBA ®,  CCBA™, CBAP®, or PMI-PBA certification exams.


This course is aligned with the industry standard Business Analysis Body of Knowledge® Guide (BABOK® Guide v3) published by the International Institute of Business Analysis® (IIBA®), and with the Business Analysis for Practitioners: A Practice Guide, published by the Project Management Institute (PMI)®.

McGill University - School of Continuing Studies has been in affiliation with the International Institute of Business Analysis (IIBA®) since 2009 and is currently an Academic Member and a licensee of the BABOK® Guide.

  • For more information on the ECBA® (Entry Certificate in Business Analysis™) eligibility, click here.
  • For more information on the CCBA (Certificate of Capability in Business Analysis™) eligibility, click here.
  • For more information on the CBAP (Certified Business Analysis Professional®) eligibility, click here.
  • For more information on the PMI-PBA (PMI Professional in Business Analysis) eligibility, click here.


IIBA® PD contact hours: 76


Applies Towards the Following Programs


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