Official Description

4.5 Continuing Education Units (CEUs)

The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.


Supplementary Information

30 hours of classroom instruction plus approx.15 hours of course readings and assignments.

Topics Covered

  • Components of communication
  • Personality and communication styles
  • Active listening and intentional responding
  • The gift of feedback and coaching
  • Workplace diversity and intercultural aspects of communication
  • Working with emotional intelligence
  • Sources and types of conflict
  • Direct and indirect conflict
  • Conflict resolution strategies and styles
  • Working with and influencing others
  • Teamwork and team dynamics
  • Leading and influencing others
  • Presentation skills
  • Facilitation skills

Learning Outcomes

The course is designed to enable you to: 

  • Develop your communication style
  • Resolve conflict
  • Influence others
  • Enhance your presentation skills
  • Successfully work in teams
  • Develop your emotional intelligence
  • Advance your intercultural communication skills


PMI® Professional Development Units (PDUs): 

  • 30.00 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Project Management Institute

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. 


Section(s) offered

Section Title
Interpersonal Skills for Prof.
Language of Delivery
Remote Lecture
6:00PM to 9:00PM
Sep 21, 2020 to Oct 05, 2020
Remote Lecture
6:00PM to 9:00PM
Oct 19, 2020 to Nov 30, 2020
Schedule and Location
Contact Hours
Delivery Format(s)
Course Fee(s)
Tuition Fee non-credit $1,114.80 Click here to get more information
Drop Request Deadline
Apr 29, 2020 to Sep 28, 2020
Transfer Request Deadline
Apr 29, 2020 to Sep 28, 2020
Withdrawal Request Deadline
Sep 28, 2020 to Oct 05, 2020
Section Notes

This course will be taught remotely via live sessions

PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Course Fee Description

  • Tuition Fee: $1095
  • SCS Career Development Success package (SCSD) fee:  $19.80

Course Drop/Withdrawal Policy

  • Any time prior to the 1st class: Course Drop Period with Full Refund.
  • After the 1st and before the 2nd class: Course Withdrawal Period with Full Refund.
  • After the 2nd class before the 3rd class: Course Withdrawal with No Refund.


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