The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.
PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)
Applies Towards the Following Programs
- Communication & Interpersonal Skills in Business - Short Program : Required Courses
- Professional Development Certificate in Business Analysis : Complementary Course(s)
- Professional Development Certificate in Project Management : Complementary Course(s):