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Description

Strong interpersonal skills and emotional intelligence have been identified as key ingredients for success in the professional world. Whether you are communicating with colleagues, resolving a conflict, or presenting at a meeting, you need to rely on your interpersonal skills.

An increasing number of professional orders and associations place value and significance on interpersonal skills when it comes to professional standards and competencies.

Topics Covered

Featured topics include:

  • Components of communication
  • Personality and communication styles
  • Active listening and intentional responding
  • The gift of feedback and coaching
  • Workplace diversity and intercultural aspects of communication
  • Working with emotional intelligence
  • Sources and types of conflict
  • Direct and indirect conflict
  • Conflict resolution strategies and styles
  • Working with and influencing others
  • Teamwork and team dynamics
  • Leading and influencing others
  • Presentation skills
  • Facilitation skills

Learning Outcomes

The course is designed to enable you to: 

  • Develop your communication style
  • Resolve conflict
  • Influence others
  • Enhance your presentation skills
  • Successfully work in teams
  • Develop your emotional intelligence
  • Advance your intercultural communication skills

Notes

PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Project Management Institute

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Section(s) offered

Section Title
Interpersonal Skills for Prof.
Language of Delivery
English
Type
In-class Lecture
Days
W
Time
6:00PM to 9:00PM
Dates
Apr 24, 2019
Type
In-class Lecture
Days
W
Time
6:00PM to 9:00PM
Dates
May 01, 2019
Type
In-class Lecture
Days
W
Time
6:00PM to 9:00PM
Dates
May 08, 2019 to Jun 26, 2019
Schedule and Location
Contact Hours
30.0
Location
  • Downtown, Montreal
Delivery Formats
Course Fee(s)
Tuition Fee non-credit $1,095.00 Click here to get more information
Drop Request Deadline
Apr 24, 2019 to May 01, 2019
Transfer Request Deadline
Apr 24, 2019 to May 01, 2019
Withdrawal Request Deadline
May 01, 2019 to May 08, 2019
Section Notes

PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Course Drop/Withdrawal Policy

  • Any time prior to the 1st class: Course Drop Period with Full Refund.
  • After the 1st and before the 2nd class: Course Withdrawal Period with Full Refund.
  • After the 2nd class before the 3rd class: Course Withdrawal with No Refund.

 

Section Title
Interpersonal Skills for Prof.
Language of Delivery
English
Type
In-class Lecture
Days
Th
Time
6:00PM to 9:00PM
Dates
Jun 06, 2019 to Aug 08, 2019
Schedule and Location
Contact Hours
30.0
Location
  • Downtown, Montreal
Delivery Formats
Course Fee(s)
Tuition Fee non-credit $1,095.00 Click here to get more information
Drop Request Deadline
May 01, 2019 to Jun 13, 2019
Transfer Request Deadline
May 01, 2019 to Jun 13, 2019
Withdrawal Request Deadline
Jun 13, 2019 to Jun 20, 2019
Section Notes

PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Course Drop/Withdrawal Policy

  • Any time prior to the 1st class: Course Drop Period with Full Refund.
  • After the 1st and before the 2nd class: Course Withdrawal Period with Full Refund.
  • After the 2nd class before the 3rd class: Course Withdrawal with No Refund.

 

Section Title
Interpersonal Skills for Prof.
Language of Delivery
English
Type
In-class Lecture
Days
Th
Time
6:00PM to 9:00PM
Dates
Sep 12, 2019 to Nov 14, 2019
Schedule and Location
Contact Hours
30.0
Location
  • Downtown, Montreal
Delivery Formats
Course Fee(s)
Tuition Fee non-credit $1,114.80 Click here to get more information
Drop Request Deadline
May 29, 2019 to Sep 19, 2019
Transfer Request Deadline
May 29, 2019 to Sep 19, 2019
Withdrawal Request Deadline
Sep 19, 2019 to Sep 26, 2019
Section Notes

PMI® Professional Development Units (PDUs): 30 (0.00 Technical, 30.00 Leadership, 0.00 Strategic)

Course Drop/Withdrawal Policy

  • Any time prior to the 1st class: Course Drop Period with Full Refund.
  • After the 1st and before the 2nd class: Course Withdrawal Period with Full Refund.
  • After the 2nd class before the 3rd class: Course Withdrawal with No Refund.

 

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