Today, more than ever, print and electronic messages need to stand out from an overwhelming amount of information that audiences are exposed to daily. Written correspondence and presentations need to be concise, to-the-point and, most importantly, engaging.

This workshop introduces participants to fundamental theories and practices of communication in today’s demanding and ever-changing workplace. It is designed to help participants develop stronger written, verbal and presentation skills to excel in the workplace.

Participants will play a key role by engaging in group and individual activities and discussions that will strengthen their written and verbal skills. The workshop will be complemented by informative videos, case studies and helpful writing/editing web visits. The facilitator will also share some of his own real-life communication experiences -- successes as well as failures -- for added learning value.

Topics Covered

  • The benefits of speaking and writing better
  • Written and verbal communication
  • Active listening skills
  • Presentation creation and delivery skills
  • Public Speaking Skills
  • Time Management Skills

Learning Outcomes

Upon completion of this hands-on workshop, participants will:

  • Improve written and verbal communication skills.
  • Apply a simple formula that will guarantee communication success.
  • Learn how to use valuable block writing letter techniques
  • Craft informative and persuasive documents that readers will appreciate.
  • Become tougher editors of their own work.
  • Use e-mail communication more effectively
  • Prepare and deliver attention-getting presentations
  • Become active vs. passive listeners
  • Use easy-to-learn mnemonic techniques to remember names, content information and numbers.
  • Speak more confidently in public

Who Should Attend?

Professionals who wish to upgrade their written, verbal and/or presentation skills.
Section(s) offered
Section Title
Write Better - Speak Better
Language of Delivery
M, T
9:00AM to 5:00PM
Oct 18, 2021 to Oct 19, 2021
Schedule and Location
Contact Hours
  • Downtown, Montreal
Delivery Format(s)
Course Fee(s)
Fee non-credit $745.00
Drop Request Deadline
No drop request allowed after enrollment
Transfer Request Deadline
No transfer request allowed after enrollment
Withdrawal Request Deadline
No withdrawal request allowed after enrollment
Section Notes

Cancellation Policy

All cancellation & substitution requests must be made in writing to pd.conted@mcgill.ca.

  • Receive a full refund if your cancellation request is received up to 14 days prior to the start date of the workshop.
  • Receive a refund minus $100 cancellation fee if your cancellation request is received up to 7 days prior to the start date of the workshop.
  • No Refunds are issued if your cancellation request is received within 7 days of the start date of the workshop, however suitable participation substitution will be permitted.

Please note that if no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

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