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Description

4.5 Continuing Education Units (CEUs)

The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.

30 hours of classroom instruction plus approximately 15 hours of course readings and assignments. Course may be offered in person or online with synchronous and asynchronous activities

Topics Covered

  • Components of communication
  • Personality and communication styles
  • Active listening and intentional responding
  • The gift of feedback and coaching
  • Workplace diversity and intercultural aspects of communication
  • Working with emotional intelligence
  • Sources and types of conflict
  • Direct and indirect conflict
  • Conflict resolution strategies and styles
  • Working with and influencing others
  • Teamwork and team dynamics
  • Leading and influencing others
  • Presentation skills
  • Facilitation skills

Learning Outcomes

The course is designed to enable you to: 

  • Develop your communication style
  • Resolve conflict
  • Influence others
  • Enhance your presentation skills
  • Successfully work in teams
  • Develop your emotional intelligence
  • Advance your intercultural communication skills

Applies Towards the Following Programs

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Section(s) offered

Section Title
Interpersonal Skills for Professionals
Language of Delivery
English
Type
In-class Lecture
Days
F
Time
9:25AM to 11:55PM
Dates
Apr 09, 2027
Schedule and Location
Contact Hours
30.0
Location
  • Downtown, Montreal
Course Fee(s)
Tuition non-credit $1,482.50 Click here to get more information
Drop Request Deadline
Sep 24, 2026 to Jan 11, 2027
Transfer Request Deadline
Sep 24, 2026 to Jan 11, 2027
Withdrawal Request Deadline
Jan 18, 2027 to Jan 25, 2027

Section Notes

This course is part of the Semester@McGill program. It will be offered in person every  Monday from January 11 to April 5, 2027;  9:30 AM - 12:00 PM. An extra day on Friday April 9, from 9:30 AM- 12:00 PM.

Winter Reading Break: March 1 – 5, 2027. There will be no classes during this time period.

 

Section Title
Interpersonal Skills for Professionals
Language of Delivery
English
Contact Hours
30.0
Location
  • Downtown, Montreal
Course Fee(s)
Tuition non-credit $1,482.50 Click here to get more information
Drop Request Deadline
Sep 24, 2026 to Jan 12, 2027
Transfer Request Deadline
Sep 24, 2026 to Jan 12, 2027
Withdrawal Request Deadline
Jan 19, 2027 to Jan 26, 2027

Section Notes

This course is part of the Semester@McGill program. It will be offered in person every Tuesday from January 12 to April 6, 2027;  9:30 AM - 12:00 PM.

Winter Reading Break: March 1 – 5, 2027. There will be no classes during this time period.

 

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