Official Description

9.0 Continuing Education Units (CEUs)

Introduction to the theory of Service Level Objectives and Agreements, a principled way of describing and measuring the desired reliability of a service. Set up and application of these principles in any organization that builds software systems. Site Reliability Engineering (SRE) tools, techniques, and best practices.


Supplementary Information

35 contact hours plus approximately 55 hours of assignments

Topics Covered

  • Error budgets
  • Risk management
  • Monitoring and Alerting
  • On Call
  • Post Mortems
  • SRE engagement models 

Prerequisite(s) and Corequisite(s)

Students must have successfully completed the following course(s) prior to registration:

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